The next appointment, on autopilot. Revolutionary AI that handles customer calls, measures satisfaction, and escalates issues automatically.
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Our AI doesn't just handle calls—it measures customer satisfaction in real-time and automatically escalates issues to ensure every customer feels heard.
"Thank you for calling NextDrive Auto Service. How was your recent service experience?"
Excellent - No escalation needed
Customer expressed dissatisfaction with service
AI analyzes customer tone, sentiment, and responses to generate instant satisfaction scores during every call.
When satisfaction scores drop below threshold, AI automatically escalates to management for immediate intervention.
Comprehensive reports on customer satisfaction trends, escalation patterns, and service improvement opportunities.
From intelligent call handling to automated follow-ups, NextDrive provides complete customer experience management.
AI answers every call professionally, understands customer needs, and routes them appropriately. Never miss another opportunity.
AI automatically schedules appointments, sends reminders, and handles rescheduling requests. Reduce no-shows by 60%.
Automated follow-up calls ensure customer satisfaction and identify opportunities for additional services.
When customers express dissatisfaction, AI immediately escalates to management for quick resolution.
Detailed insights on customer satisfaction, call volume, and service opportunities to grow your business.
Your customers can reach you anytime, anywhere. AI provides consistent, professional service around the clock.
Join hundreds of auto shops already using NextDrive to provide exceptional customer service and grow their business with AI-powered satisfaction scoring.